Solutionary's stellar customer-first approach to client services garners respect throughout the industry and within our client base. We understand that customers' needs are unique and must be addressed on a case-by-case basis. A high customer retention rate and corporate commitment to properly staffing engagements are only two examples of how Solutionary ensures customer satisfaction.
Solutionary's service delivery managers (SDMs) are knowledgeable about each client account and the client environment. This integral asset assures clients have an advocate for proper resource allocation and responsiveness. The SDMs, paired with expert technical and innovation teams, and a hands-on executive team make for an unparalleled "client first" experience for Solutionary clients.
Solutionary understands the clients' business needs and operational requirements, and delivers superior results. Here is what a few of our clients have to say:
“Solutionary’s customer service has made the difference for us. They understood our unique challenges and implemented cost-effective solutions, fast. ”
Kylie Watson
Chief Information Security Officer
"We believe strongly in Solutionary’s ability to fulfill our security needs. Solutionary is more than a vendor to us – they are a partner and a vital part of our daily business cycle."
Tom McAlister
Chief Information Security
"Solutionary provided information security services to NBC Universal for the 2008 Olympic Games held in Beijing, China. Here are some statistics from the NBCOlympics.com website that are simply staggering: 1.3 billion page views, 50 million unique visitors, 72 million video stream starts, 10 million hours of video delivered, 6 million mobile page views. Armed with your information and recommendations, as a result of your assessment of our Olympic website, we successfully presented an incident free event that was witnessed by 7 of 10 Americans and will be remembered as the most successful Olympic Games of this generation. Our sincere thanks and congratulations to everyone at Solutionary who helped us with this important international initiative."
Jonathan Chow
Chief Information Security Officer
"Siemens IT Solutions and Services conducted a comprehensive evaluation process of all major security industry platforms and selected ActiveGuard as the single solution to address SIEM, privileged user monitoring and reporting, log management, and security compliance. We made this decision after having worked with Solutionary for over five years on other projects, knowing they deliver excellent results along with great service in support of their best of breed technology."
Reinhard Bertram
Head of Competence Center Security
"Kennametal has been using Solutionary security services since 2003, including security consulting and managed & monitored services. In January 2008, we added Solutionary's ActiveGuard Compliance Management services, featuring SecurCompass. We trust Solutionary and rely upon their team to enhance our information security program. They truly do deliver relevant, intelligent security as their tagline says."
David G. Bowser
Manager, Information Security & IT Compliance
"Solutionary provides managed and monitored information security services as well as professional security consulting services to Unisys Corporation for one of our clients, the City of Chicago. Solutionary has been an excellent partner for us to work with; the quality of their services (including their customer service) are all very positive…we enjoy our relationship with Solutionary across the board and I am pleased to provide this reference accordingly.”
Jon Salva
Security Officer, Enterprise Manager
NDS - Team Chicago
"I wanted to email you regarding [Solutionary employee] Rick Johnson. I’ve been impressed with Solutionary since I’ve been with Thomson Reuters, but never more since this past week. There were a number of challenges Rick faced in trying to assess the network environment at our headquarters in Minnesota this week. He was incredibly patient and resilient in dealing with all of the internal politics and technical issues that can go on in a company this large. He completed the assessment very early in the morning today, after working until almost 5:00 am the previous day. He did a fantastic job!
I look forward to working with him again in the future. He is definitely one of Solutionary’s best people!"
Carl Bryant, CISSP
Manager, Information Security & Technology Assessments
